Feedback from our families and participants

We wish to thank the 83 family/carers and 68 participants who provided feedback about our services by completing a Satisfaction Survey in March. These surveys provide an important opportunity for us to evaluate our services, report back to staff about areas we are doing well in and identify any opportunities for improvement. The Bridge Connects is committed to delivering high quality services as we move through the transition to the NDIS. These survey results indicate that satisfaction with our programs remains high through this period of change.

Participants and parent/carers have told us how they feel about staff and the services provided:

“they keep me safe”

“they cheer me up and talk about my feelings and feedback”

“staff do a good job here”

“I feel happy with the staff and we have a good chat”

“staff are always cheerful, kind and caring”

“a great service for my daughter and for myself, very grateful”

Thank you again for taking part in our survey - we look forward to more of your feedback in the future.

Read the 2018 Survey Summary Results here - PDF